The Normanby IDEA Centre provides space, equipment, facilities and services.
The space comprises five self contained rooms each about 15 square metres (160 square feet), some common circulation space and a meeting room. The five self contained rooms each have one heater, a west facing or north facing window (room 8d has two windows) at least 12 CAT-5e sockets and at least 12 standard power outlets. They are designed to provide a good working space for one or two people with the scope to stretch to accommodate three. Each room is intended to be used as an office base. They are not suitable as workshops except in the most incidental way. Each office has a lockable door.
The meeting room is suitable for up to eight people and arrangements for its use are described under "facilities" below.
Each separate room is equipped with:
A fax machine, photocopier and document shredder are available to share. The meeting room is equipped with a flip chart as well as the obvious items of a meeting table and chairs. In addition certain other presentational equipment can be booked by IDEA Centre occupants at no charge but at their risk. These include a screen, a LCD projector and a 35mm slide projector.
- one desk
- one operator chair
- one table
- one visitor chair
- one drawer storage unit
- one wall storage unit with bookshelves and filing rack
- waste bin
- notice board / white board
- vertical blinds for the outside windows
- venetian blinds for the internal windows
Male, female and disabled toilets are available on both the first floor and the ground floor.
Shared kitchen facilities are available on both the first floor and the ground floor.
A small café area is available in the reception area. The café is intended as a place to socialise or have informal meetings. It is intended that users will limit themselves to hot and cold drinks, sandwiches and snacks. It is not intended for the consumption of hot or smelly food.
Casual seating area
A casual seating area for relaxing, reading, and for visitors or others to wait is provided in the reception area.
Normanby Gateway has a modern commercial VoiP telephone system which is operated on behalf of Zernike (UK) Limited by W2 Networking Limited. Occupants will not be permitted to have any other fixed line telephone system. Up to two telephone lines and two standard handsets are included in the licence fee. Direct dial in and out is standard.
The IDEA Centre is accessible 24 hours per day 365 days per year. More information about security and key arrangements are provided below.
IDEA Centre occupants are entitled to book the first floor meeting room for up to six hours per calendar month, for their own use and that of their visitors, free of charge. Any unused allocation cannot be carried forward. Additional time can be booked at the advertised rate for tenants of Normanby Gateway - currently £10 per hour.
The ground floor conference room can be booked at the advertised rate for tenants of Normanby Gateway - currently £20 per hour.
The names of businesses using the Normanby Gateway including those in the Normanby IDEA Centre are displayed on a signboard in the reception area. There is a charge of £10 for displaying a business name when occupancy of one of the IDEA Centre suites is taken up. A similar charge of £10 is made for any subsequent change of name. Logos cannot be displayed.
Name display at suite
The suite name and the occupant's name is displayed on the glass beside the office door in a standard format. The charge for initial set up and any subsequent changes is £10.
Provided that there is reasonable usage there is no additional charge to IDEA Centre occupants for the use of electricity. Reasonable use includes setting the room heater thermostats to between (say) 15 and 21 degrees and the time switch to turn the heater off at night.
In the entrance area there is a reception desk that serviced during normal office hours. The receptionist answers the Normanby Gateway switchboard (01724 275000) and can make certain other arrangements for tenants such as booking the conference room and meeting room (see above), sorting incoming mail and dealing with visitors and couriers. It is not practical for the receptionist to take messages but the telephones have forwarding and voice mail. The latter can be accessed at any time from outside the building.
Mail and deliveries
Incoming mail is sorted by the receptionist who will then lay it out for collection just behind the reception desk.
Business Development and Advisory Services
Business and financial planning, business and financial management, marketing, commercialisation and general business advice and guidance are offered to IDEA Centre occupants (up to a maximum of one day per month at no additional charge) subject to arranging mutually convenient times for these services. Zernike will provide each business occupant with a mentor and all arrangements should be discussed with them. The mentor may provide the services him/herself, with or through others and individually or in a group as seems most appropriate after discussion and by mutual agreement.
What is not included?
The simple answer to what is not included is that it is everything apart from that which is explicitly included. Examples of items not included are:
- telephone call charges
- any allocated car parking space (although unallocated spaces are available)
- computer and printer consumables
- computer maintenance and repair
- computer software
- paper and other office supplies
- business advice from Zernike (or any other entity) over and above that which is agreed in advance.